FAQ
- How do I download my images?
- How can I create a book?
- The box is too big for my photos. Can I use a smaller box?
- How do I organize my box?
- How do I send back my box?
- Is there a size limit for the photos I'm sending?
- What do I do if there are photos in my album I do not want captured?
- What happens after 90 days of cloud storage? Do I have to pay for membership?
- Is there a deadline to return my box?
- What is the final product? Will I get a book?
- My photos have captions written on the back. Can you digitize both sides?
- Should I order multiple boxes?
- Can you work with negatives, film slides, or images on CDs, VHS or other formats?
- How does the service work?
- What is the final photo resolution & format?
- Are you able to print out a duplicate version of one of all of my albums?
- How long does the process take?
- Will I get my original photos and albums back?
- Can you handle scrapbooks or photo collages?
- Can you capture photos without taking them out of the albums?
- What types of photos can you digitize?
- Is this service available internationally?
- Will my digital photos be organized?
- Do you offer photo restoration or color correction?
- Will my digital photos be private?
- Is my photo album safe with you?
- Which package should I buy?
- How much does the service cost?
- How will I receive my digitized photos?
- How do I send my photos?